Learning Outcomes

The learning outcomes for each of the standard Outfit session topics are listed below.

Outfit also assists organisations and associations to identify learning outcomes to develop relevant packages to meet their needs.
Please refer to Corporate Outfit.

Reach Your Goals

• Describe how to identify and develop happy behaviour.
• Identify the characteristics of successful people.
• List your vision and values.
• List your key and priority wants.
• Turn your wants into SMART goals.
• Review your progress towards your goals.
• Identify common barriers to success.
• Use techniques to minimise success barriers.
• Describe the benefits of visual goal-setting tools.

Manage Change

• Describe the natural response to change.
• Recognize where you and others are in adopting / resisting change.
• Identify and manage resistance to change.
• Employ techniques to diffuse conflict situations.
• Understand the need for clear, compelling communication to make change successful.
• Lead and facilitate changes at home and work.

Facilitate Workshops

• Describe the characteristics of a successful workshop.
• Identify client needs and appropriate workshop outcomes.
• Understand the importance of preparing and structuring workshops.
• Identify different workshop styles.
• Describe techniques to analyse your audience.
• List the principles, barriers and characteristics of communication and negotiation.
• Utilise body language and non-verbal communication skills effectively.
• Identify and manage resistance to change.
• Employ techniques to diffuse conflict situations.
• Deliver and receive feedback and constructive criticism.

Review Your Performance

• Identify the characteristics of happy and preferred performers.
• Understand the review cycle.
• Understand key performance expectations and measures.
• Differentiate between positive and negative criticism.
• Understand the characteristics of good performance appraisers and appraisees.
• Conduct a personal S.W.O.T. analysis.
• Identify the barriers to performance review.
• Use techniques to minimise the barriers to performance review.
• Develop and use a Personal Improvement Plan.

Realise Your Opportunities

• Differentiate between luck and acting on opportunities.
• Understand how successful people use opportunities.
• Describe the success equation and the opportunity cost.
• Identify opportunities.
• Identify typical responses to opportunities.
• Recognise the need to change opportunity-inhibiting behaviours.
• Identify the barriers to acting on opportunities.
• Identify and utilise techniques to remove the opportunity barriers.

Communicate Effectively

• Categorise your audience.
• Select the best media to communicate their messages.
• Create effective communications.
• List the principles, barriers and characteristics of communication.
• Use non-verbal communication techniques effectively.

Beat Out Stress

• Identify common stress pressure points.
• Understand the different impacts of stress.
• Recognise your stress triggers.
• Understand your physical, emotional and behavioural responses to stress.
• Describe the stress cycle.
• Recognise the need to reduce stressful behaviours.
• Implement some speedy stress busters.
• Identify and utilise techniques to manage stress.

Manage Resistance

• Describe the human response to change.
• Recognize where you and others are in adopting / resisting change.
• List the types, causes and symptoms of resistance.
• Identify and manage resistance to change.
• Use the APE technique (Acknowledge, Paraphrase and Explore).
• Employ techniques to diffuse conflict situations.
• Understand the need for clear, compelling communication to reduce resistance.
• Agree to disagree.

Present Effectively

• Analyse and categorise your audience.
• List the elements of a successful presentations.
• Identify positive and negative body language.
• Manage anxiety and nervousness.
• Identify the best form of media for different presentations.
• Make a successful presentation.
• Handle questions from the audience.
• Use appropriate presentation styles and colours.

Intensive Sessions for the Workplace

The following sessions are offered as intense, 1-day courses and are recommended for people leading or facilitating changes at work:

• 1. Improving Communication Skills at Work.
• Develop a Communications Strategy to meet the communications needs of your organisation.
• Develop a Communications Plan to meet the specific communications needs of your project.
• Categorise your project audiences.
• Select the best media to communicate project-related messages.
• Understand how to create effective project communications.
• List and use the principles and characteristics of effective project communication.
• Recognise and avoid the barriers to effective project communication.
• Use non-verbal communication techniques more effectively at work.
• 2. Managing Significant Change At Work.
• Describe the natural response of individuals to change in the workplace.
• Recognize where you and others are in adopting / resisting change in the workplace.
• Develop a Change Management Strategy for your organisation.
• Develop a Change Management Plan for your project to be successfully embraced by the organisation.
• Identify and manage resistance to change.
• Employ techniques to diffuse conflict situations.
• Understand the need for clear, compelling communication to make change successful.
• Lead and facilitate changes more effectively at work.